NEC Univerge SV9500
NEC Univerge SV9500
NEC Univerge SV9500 is an enterprise IP PBX supporting 50,000 users. Active-Active redundancy, multi-location, unlimited SIP trunks, VMware virtualization. Large-scale enterprise communications platform.
NEC Univerge SV9500 Enterprise IP PBX Platform
NEC Univerge SV9500 is a large-scale enterprise and carrier-class IP PBX platform. With 4,000 port capacity as a standalone system, it can scale to 64 nodes / 192,000 ports with FCCS (Feature Call Control System). It provides centralized management and high availability for geographically distributed multi-location enterprises.
Developed with over 115 years of NEC communication technology expertise, SV9500 integrates voice, video, Unified Communications (UC), Unified Messaging (UM), and Contact Center features on a unified platform. Three deployment models are available: Pre-Packaged Server, Software, and Appliance.
| Feature | Details |
|---|---|
| Port Capacity | 4,000 ports (single system) / 192,000 ports (FCCS, 64 nodes) |
| IP Subscribers | 4,000 IP subscribers |
| Deployment Models | Pre-Packaged Server / Software / Appliance |
| Mounting | 2U, 19" standard rack |
| UC Features | Voice, Video, IM, Presence, Group Chat, Conferencing |
| Contact Center | Skills-based routing, multimedia queuing, wallboard, callback |
Unified Communications and Collaboration
- Call control, Presence, Instant Messaging, Group Chat
- Voice and video conferencing integration
- Microsoft Outlook Presence integration
- Seamless call transfer between desktop and mobile devices
- Corporate directory, presence-based directory
Contact Center Features
Skills-based routing directs calls to the most appropriate agent. Multimedia queuing, automatic call distribution (ACD), callback, dynamic screen pop-ups, and wallboard displays optimize customer service. Provides real-time reporting and agent management support.
Mobility and DECT
IP DECT portfolio, WiFi and Fixed Mobile Convergence (FMC) support. Integration with Apple iPhone and Android devices. Single Number Reach, integrated voice mail, seamless roaming on GSM devices, and Enterprise Dialing capabilities.
Desktop Devices
NEC UT880: 7" color LCD, Bluetooth, built-in camera for video conferencing, USB port, multi-session support, and open application interface. NEC DT series IP phones and Multi-Line SIP subscriber support.
Management and Performance
MA4000 performance management system provides real-time network monitoring, proactive issue detection, and data analysis. Next-generation centralized, open, and adaptable management software. Single point management for fixed and mobile call costs.
Vertical Solutions
Specialized solutions for hospitality, healthcare, education, government, finance, and manufacturing/transportation sectors.
| System Capacity | |
|---|---|
| Form Factor | 3U, 19" rack mount |
| Processor | Intel Core processor (yedekli CPU opsiyonu) |
| Max. IP Extension (Single) | 4,000 IP subscribers / 16,000 (RNoIP expansion) |
| Max. IP Extension (Network) | 192,000 (FCCS/CCIS network structure) |
| Max. SIP Trunk | Multi-Line SIP, Multi-Carrier support |
| Power | Redundant AC/DC power modules |
| Virtualization | VMware ESXi, Microsoft Hyper-V |
| Unified Communications | |
| Presence | Status display and monitoring |
| Instant Messaging | IM (Instant Messaging) |
| Video/Ses Konferans | Supported |
| Microsoft Outlook | Integration supported |
| Multi-Device | Multi-device calling, click-to-dial |
| Mobilite and Terminaller | |
| IP DECT | Kesintisiz handoff supported |
| WiFi | Wireless office integration |
| Bluetooth | Desktop phone adaptation |
| Mobil Ofis | Remote/on-site work integration |
| Call Center (ACD) | |
| ACD | Automatic call distribution, skill-based routing |
| Geri Arama | Callback function |
| Multimedya Kuyruk | Email and communication queuing |
| Recording and Analysis | Call recording, performance monitoring, wallboard |
| Hot Desking | Supported |
| Positioning | |
| Target Segment | Large-scale enterprise communication, call center, multi-location organizations, health and public institutions, data center virtual deployment |
For detailed technical information, please refer to the product datasheet or hardware user manual.