NEC - UNIVERGE® SV9500

The NEC UNIVERGE® SV9500 is a next-generation communication platform that redefines enterprise communications. Designed for organizations of all sizes, it integrates voice, Unified Communications (UC), collaboration, unified messaging, mobility, and centralized management under one system.

With its scalable architecture, the system can grow from an initial capacity of 4,000 IP users up to 192,000 ports with FCCS architecture, making it a future-proof solution for expanding businesses.

The platform supports IP, digital, and analog endpoints, as well as IP DECT, WiFi mobility solutions, and multi-device management, ensuring employees stay connected anytime, anywhere. Features like single number reach, mobile integration, Bluetooth pairing, and roaming provide seamless communication inside and outside the office.

Its advanced contact center capabilities include a powerful Contact Center Suite with skills-based routing, callback, multimedia queuing, and dynamic wallboards to improve customer service efficiency. Call recording ensures compliance, training, and dispute resolution.

The NEC SV9500 offers a reliable, cost-effective investment with virtualization-ready architecture, MA4000 centralized management, high security, and eco-friendly energy-saving features. It provides IT teams with simplified management, compatibility with open standards, and a robust foundation for future communication needs.